FAQs
Find out more!
Is there a private shuttle service to the airport?
A transfer service is available to and from the airports for a fee. Please make your request when booking your room and we will get back to you as soon as possible.
Once you arrive, when can you check into your room?
The room will be available from 2 p.m. onwards.
On the day of departure, what time do you have to vacate the room?
By 12:00 noon, please.
Are the rates per person?
Rates are per room.
Are pets allowed?
Only small pets are permitted. Please leave a message regarding this when making your booking.
Is the staff multilingual?
The hotel staff speak several languages.
Is the reception open 24 hours a day?
The reception desk is open 24 hours a day.
Is there private parking?
We have agreements with several car parks near the hotel.
Is the tourist tax included in the room price?
The tourist tax, equal to €10.00 per person per day, must be paid at the hotel.
Is there an internet connection?
Wi-Fi is free in all rooms and public areas.
Do the rooms have satellite TV?
All rooms have international channels available.
Which credit cards are accepted?
You can pay with major credit cards: American Express, Apple Pay, JCB, Visa, and Euro/MasterCard.